Changed your mind? No worries! You're eligible for a full 100% refund within 24 hours of placing your order. No questions asked. Please note, however, that after this initial 24-hour period, we're unable to accept returns or issue refunds. Thank you for understanding.

Our warranty policy reflects our confidence in our products. All mechanical and electrical parts of our standing desks are covered by a comprehensive 3-year warranty.

For international shipping inquiries, kindly utilize our 'Contact Us' form and specify the desired product along with any add-ons. We'll promptly provide you with a customized quote. Rest assured, we do not impose additional fees beyond the courier costs for international shipping.

Simply reach out to us with your order number and details of the change, and we'll do our utmost to accommodate your request. For instance, if you need to alter the color of a Custom Tabletop, we're happy to assist at no additional charge, provided the product hasn't been colored yet.

If we've assembled the desk for you, rest assured that the warranty extension is automatically recorded on our end. You don't need to take any additional steps to activate the extension.

If your desk is experiencing issues, please follow these troubleshooting steps: Ensure there is no obstruction above or below the desk. Verify that you are not exceeding the maximum weight capacity. Try resetting the system by unplugging the desk for 2 minutes before plugging it back in. If the problem persists after these steps, please contact us with detailed information so we can assist you further.

Our Price Match Guarantee ensures you get the best deal. Here's how it works: If you find a lower price on a desk from a Singapore-based merchant, we'll match it and give you $50 in credits towards any accessories or services at the time of purchase. Conditions: 1. The product must be new, available for purchase, and sold by a merchant in Singapore at the time of purchase. 2. The product must be of the same or better specifications. We reserve the right to make the final decision. Price Match Details: 1. Applicable to desks only. 2. Includes sale prices. How to Claim: 1. Take a photo or screenshot and send us a link to the product or the quotation from the company. 2. We'll review and confirm if the product meets our conditions. 3. If approved, let us know what you'd like to use the credit for and which desk you wish to purchase. We'll send you an invoice for payment, which must be completed within 24 hours. Get the best price guaranteed and shop confidently with us!