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Your safety is our priority

Welcome to our guide on the safe and optimal usage of sit-stand desks. Sit-stand desks offer the flexibility to adjust between sitting and standing positions, promoting comfort and productivity in the workplace. However, it's essential to understand the guidelines and precautions to ensure the longevity of your desk and avoid potential risks. In this article, we'll explore important considerations, including child safety, environmental factors, mechanical limitations, and overheating prevention, to help you make the most of your sit-stand desk while prioritising safety and functionality.

In short: keep children under 12 away from the controls, use the desk indoors in a dry place, stay within your frame's lift capacity and spread the weight evenly, never stand on the desk, and run the motor for no more than two minutes at a time.

Children

It's important to note that our sit-stand tables are not suitable for children under the age of 12. For households with young children, we recommend securing your office space to restrict access to the control box. Even where a frame has an anti-collision feature to halt the motor, children may inadvertently cause damage to your property.

Environment

Our desks are specifically designed for indoor use in dry areas. Exposure to external elements such as humidity, heat, or water in other environments can corrode the internal components of the motor and control panel, compromising their functionality.

Mechanical parts and weight

To ensure smooth operation and longevity of your table, it's essential to keep its path free from obstructions. Before you move the desk, check that nothing is blocking it above or below, and that cables have enough slack for the full height range.

Overloading the table beyond the specified weight limit, including the tabletop's weight, can damage the motor and columns. Our CX, KX and 3S frames lift up to 100 kg and the three-leg 3X up to 150 kg; your quotation shows which frame your desk uses. Avoid placing excessive weight on one corner or area of the desk, as this can lead to uneven weight distribution, potentially causing damage to the tabletop and posing risks of personal and property harm.

For added stability, it's advisable to position the desk against a wall, leaving a small gap so the desk does not touch the wall as it moves. Our guide to caring for your height-adjustable desk has more on keeping the frame running smoothly.

Standing on the desk

While our desks are capable of supporting the weight of the average adult, they are not designed for standing on. Attempting to do so may result in the tabletop breaking, leading to personal injury, property damage, and harm to the desk itself.

Overheating

To prevent overheating, we recommend limiting motor usage to two minutes at a time. If additional height adjustments are needed, allow an 18-minute cooldown period before operating the motor again.

Warranty and getting help

Please be aware that we cannot be held responsible for any damage incurred, and our warranty does not cover personal or property damage or injuries resulting from improper usage or any of the scenarios mentioned above.

Our electric height-adjustable desks carry a 5-year limited warranty: years 1 and 2 cover parts and labour, and years 3 to 5 cover parts only. The FAQ explains what is covered. If your desk stops or moves unusually, stop using it and work through the troubleshooting steps in our installation manuals, then contact us if the problem continues.

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